SHIPPING POLICY
Processing & Dispatch:
Orders are typically dispatched within 1 business day.
During peak seasons (e.g., holidays), processing may take 2–5 business days.
Shipping Carriers:
We ship via USPS, FedEx, DHL, and UPS.
The assigned carrier will appear in your tracking information once your order is dispatched.
Estimated Delivery Times (Unified with FAQ):
| Region | Estimated Delivery |
|---|---|
| United States | 7–12 business days |
| Canada | 10–15 business days |
| United Kingdom | 10–15 business days |
| Australia & New Zealand | 12–18 business days |
| Europe (EU) | 12–20 business days |
| Rest of World | 15–25 business days |
Note: These are estimated delivery times after dispatch. Most orders arrive sooner than the maximum estimate.
Delivery & Signature:
All deliveries require a signature. Please ensure someone is available at the delivery address.
If no one is present, re-delivery fees may apply.
Shipping Costs:
Free shipping may apply for orders over a specified amount (e.g., $75).
Shipping Exceptions & Liability:
We are not responsible for delays caused by:
Customs inspections or processing
Incorrect or incomplete address information
Natural disasters, strikes, pandemics, or other force majeure events
Missed deliveries due to no one being on-site
Tracking information will be provided, but exact delivery dates cannot be guaranteed.